The right business phone system can depend on factors such as the nature of your work, the size of your organization, and the scale of your operations. With the number of options now available for businesses, it makes sense to explore them rather than choosing the traditional service providers you have had for years.
Here are three tips to find the right small business phone system for your business.
Look for the phone features and the service provider as per your business needs.
Businesses now have the advantage of choosing from various phone systems. The choices can be overwhelming but it also gives businesses an advantage to select the right phone system as per their unique requirements.
You can choose from traditional landlines to VoIP systems or cloud PBX. Businesses are now moving away from landlines to more advanced business phone systems such as cloud PBX for their distinct technological advantages. With cloud PBX systems, you can enjoy many phone features while the provider hosts the service for you. It can also be helpful to choose a provider offering several features at no additional costs with an option for customizing the system as per your needs. Cloud PBX phones systems often offer many helpful features like auto attendant, call logs, call notification, call forwarding, and more.
VoIP systems connect calls through your Internet connection. These are easy to set up but the quality of the service will depend entirely on the strength of the Internet connection in your office. You can enjoy features like call screening, call forwarding, voicemail etc. The availability of features can vary from one service provider to another.
So, choose a phone system as best suited for your business. For example, if you need a business phone system in Toronto, it can be helpful for you to choose a service with no long-distance charges for calls across North America. It can be really beneficial for companies with business interests across many cities across the continent.
Cloud-based phone systems are easy to access from different locations. If your company has multiple offices or remote employees; such an option can be really helpful for your business operations.
Consider the initial investment and other cost factors.
It can be far more cost-effective to set up a cloud PBX business phone system than a landline. With cloud PBX, you don’t need to invest in buying and setting up expensive hardware. PBX business phone systems are also easy to scale as your business continues to grow.
It is best to choose a provider with low international calling charges if your business is spread across many cities across the world. Availability of features such as the option for unlimited extensions, a virtual call center, and skill-based routing can give businesses an option to choose plans that are more cost-effective in the long run.
Many service providers offer the option for paying as per specific use. Others may not require a long-term contract for installing business phone systems. These may seem like the little details but asking about them before selecting a system can work out in the best interest of your business. For PBX systems, you may be able to pay on a monthly basis while some landline installations may require you to shell out a lump sum amount.
Check for the ease of installation and integration.
Irrespective of the business phone system that you select, it must be easy to install and integrate with other applications you use in your company on a daily basis. For instance, cloud PBX works well with existing CRM and ERP systems. Such easy integration with different applications can make your business operations more efficient.
VoIP or cloud PBX system installations are easier as these do not require extensive hardware. Landlines installations require a bit more work and capital than virtual business phone systems.
To Sum Up –
It is best to check with different providers about their plans and offers before choosing a business phone system for your company. If a provider offers the option of trying the service for free before the final installation, it is best to take advantage of it to help you make your decision.